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I can also see that you are using an outdated Windows version, try updating your Operating System (OS) to the latest version available, check with Microsoft* for guidance:. 
Update your BIOS to the latest version available in your system manufacturer (OEM) website. Once open, click “ Power Options” in the address bar at the top of the window. Click “ Show additional plans”, then enable a non-power saver plan ( High performance). Check your Power Options by clicking the start menu and typing “ Edit Power Plan”. Besides the game, what other programs (including the ones in the background) are running? Please include a screenshot of the Processes tab of the Task Manager. Can you confirm if this is happening only while gaming and to those specific games (R6, COD: Modern Warfare)? Or does it happen with other application/tasks or games?. You may want to use this link for reference: Thank you for the information, please try the following and let us know about the outcome: Please provide a screenshot of the Task Manager while playing a game: Press Ctrl+Shift+Esc to open the Task Manager with a keyboard shortcut or right-click the Windows taskbar and select “ Task Manager.” Move to the Performance tab and provide a screenshot.ĥ. You mentioned this did not happen back in April or so, do you remember making any specific changes before the issue started? Run the Intel® Extreme Tuning Utility ( Intel® XTU) and send us a screenshot of the frequencies and temperatures while running the stress test of this tool.Ĥ. txt file. To save the report, once the test is done, click on "File > View Results File" and attach the. Use the option under the reply window to attach the report to the thread ( Drag and drop here or browse files to attach).Ģ. Run the Intel® Processor Diagnostic Tool and send the results either in a screenshot or. To save your scan, click on " Next", then " Save". 
Click on the menu where it says " Summary" to change to " Detailed View". Open the application, check the " Everything" box, and click on " Scan" to see the system and device information. By default, Intel® SSU will take you to the " Summary View". Run the Intel® System Support Utility ( Intel® SSU) and attach the report generated: In order to better assist you, please provide the following:ġ. Thank you for posting on the Intel® communities.
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